Same thing happened to me but my game is stuck in Czech even when manually changing it via registry. And I had the same Growing Together but as you. Pls help
@StarlaShine20 You need to uninstall Sims 4 and reinstall it in the language of your choice. Editing the registry doesn't usually fix the language issue, and we don't know of another way to switch languages without reinstalling.
I did do that, but it didn't work. When I went into the download settings the only thing that's showing up is Czech, Polish and Russian. It's really strange that this is happening.
@StarlaShine20 This has been happening more often recently. It seems that some players have had the language-locked version added to their accounts for no apparent reason, often on top of the global version that was already present. Other players, at least some of them, have been able to contact EA customer support and either have the language-locked version removed from their accounts, so please try that.
https://help.ea.com/en/contact-us/
I'd strongly suggest using live chat rather than email, as you'll get a much faster response and probably a better one. If you don't have the option for live chat, change the location in your browser window to U.S. or U.K., or choose a slightly different category of issue.
Do you think I could try contacting EA customer support before I try reinstallation and find out if I've been region locked too?
I'm scared to touch anything in case it's the wrong language again and I don't have time to reinstall everything this week. I've been playing with no Growing Together text since Saturday and it really takes away from the experience.
Community Manager
