sims 4 runs as background process
My sims 4 ran smoothly until today when it just runs as a background process. I have tried running as admin, i have tried running through the folder file itself and through origin but nothing seems t...
Forum Discussion
@CatiLicousNess Do you see a Sims 4 icon in the Taskbar, and if so, does clicking that icon bring up the game window?
If not, as a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hi could you help me?
@plumbohead232 What exactly is happening when you try to play? If you get an error, please post a screenshot. And let me know what you're seeing in general: whether the game appears to launch, and if so, what was happening when it stopped working.
Your dxdiag (and thanks for providing one) doesn't list any Sims 4 crashes or any obvious reason the game wouldn't work. That could mean that other errors have crowded out the crashes, or that the game isn't crashing but rather refusing to start entirely. So please try again to play and then look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of this attempt to play Sims 4. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
