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Lovergirlbeauty's avatar
10 years ago

Sims 4 sims won't move after the newest update.

I was playing the sims 4 fine the day before but the next day there was a game updated, it was a new update later on after the transgender update,and i clicked play made a new character to start a new fresh game, but once i was done making the house and character and ready to play, i clicked for her to sit down and she just stood there and would not move,i tried to make her make some food and she still would not move,anything i tried she would not do,except do her hw every other function would work, the mood works fine, the bars still go down, she can still talk to sims but i can't make her do anything!!!!!!!!!! i even tried taking custom content out,making a new game with a new character and still nothing, plz help,sims is my passion and if i can't play ill be as bored as well i guess a plant.

1 Reply

  • Hi @Lovergirlbeauty

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.