Anonymous
12 years agoSims 4 startup crash
Good Afternoon; Let me start this off by saying that I really enjoy this game. On the day of launch, I had no problems downloading/installing, and played the game for about 15 hours in total the fi...
Guys i found a solution.
You have to go to your documents open the folder electronic arts and delete the Sims 4 folder (WARNING: If you want your saves you have to go in to the folder and backup the folder saves). After you delete your Sims 4 folder you can start the game and it must work.If you want to have your saves in the new folder you have to go to Sim 4 folder and replace the new save folder with the old one. Hopefully i can help you.
PS. Sorry for my english i am for germany and speak english only for some years.
@fifa12spielen wrote:Guys i found a solution.
You have to go to your documents open the folder electronic arts and delete the Sims 4 folder (WARNING: If you want your saves you have to go in to the folder and backup the folder saves). After you delete your Sims 4 folder you can start the game and it must work.If you want to have your saves in the new folder you have to go to Sim 4 folder and replace the new save folder with the old one. Hopefully i can help you.
PS. Sorry for my english i am for germany and speak english only for some years.
Im not OP but It worked!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks heaps! 🙂
I have no EA folder in Documents, or Origin folder, or anything else connected with The Sims 4.
It didn't work for me ☹️
omg thank you so much!!! i was trying to fix this problem for days!! thank you!!!
@fifa12spielen wrote:Guys i found a solution.
You have to go to your documents open the folder electronic arts and delete the Sims 4 folder (WARNING: If you want your saves you have to go in to the folder and backup the folder saves). After you delete your Sims 4 folder you can start the game and it must work.If you want to have your saves in the new folder you have to go to Sim 4 folder and replace the new save folder with the old one. Hopefully i can help you.
PS. Sorry for my english i am for germany and speak english only for some years.
I bought Sims 4 the day it came out. it worked for weeks, then randomly starting crashing at startup. i did all the trouble shooting all the online forums told me to do, and went through customer service on EA help. it's been a week, and nothing worked. until this. Thank you, thank you, thank you, thank you. I finally have my sims back, you are awesome. 😕mileyvery-happy:
Everyone, this works!
What did you try ? Did you try turning off Origin in game: http://sims4.crinrict.com/en/2014/09/deactivate-origin-in-game/
ooh, i'm scared to do this...can it break the game in any way?
No, that's just a diagnostics.
No worries
Danke! Deleting the Sims 4 folder out of the EA folder finally fixed my crashing. Thansk for the tip!