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@Swanehilde Please uninstall the EA App with Revo Uninstaller (the free version is fine). Restart your computer, reinstall the App, open Settings > Application, and disable the in-game overlay. Then try again to play.
If this doesn't help, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to launch Sims 4, specifically after reinstalling the App. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Please also let me know what antivirus you use and whether OneDrive is running on this computer, even if you never use it.
so this is in swedish but just translate it please and help me. My the sims 4 is not lauunching and i´m going crazy.
Felet uppstod i programmet med namn: SearchApp.exe, version 10.0.19041.4648, tidsstämpel 0x088bea61
, felet uppstod i modulen med namn: KERNELBASE.dll, version 10.0.19041.4648, tidsstämpel 0x5a4af933
Undantagskod: 0xc000027b
Felförskjutning: 0x000000000012d5d2
Process-ID: 0x72c0
Programmets starttid: 0x01db06f3a2e868c1
Sökväg till program: C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe
Sökväg till modul: C:\WINDOWS\System32\KERNELBASE.dll
Rapport-ID: 2bbb87ad-5974-4719-a1e8-239fd1b00f22
Fullständigt namn på felaktigt paket: Microsoft.Windows.Search_1.14.15.19041_neutral_neutral_cw5n1h2txyewy
Program-ID relativt till felaktigt paket: CortanaUI
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