8 years ago
sims 4 stuck on s download
I have been trying to download sims 4 for hours now! i click download on origin and it starts saying "preparing download" but it just gets stuck there! then after a while it says "failed to download sims" and a popup appears saying that i need to accept the agreement popup. i try again but i dont see the agreement popup anywhere!!
- Fully exit out of the game and Origin. - If exiting Origin isn't working, open Task manager (Ctrl-Shift-Esc) search for a file called ts4.exe. Click on it and select end process.
Restart the computer and try again to see if Origin automatically starts downloading any free and/or owned content.
If not, try downloading the content manually -
Click the More tab (it's a little under the Play button) Select either Expansions Packs, Game Packs or Stuff Packs, and if any of them are showing as uninstalled, click the Install button.
If that doesn't work, you might try uninstalling/reinstalling Origin.
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
You don't loose any Sims 4 files, as they are installed in different folders. If you are concerned about this copy the Sims 4 folder to a USB key.