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kidhedera's avatar
kidhedera
5 years ago
Solved

Sims 4 stuck on Verifying Game Files

The Sims 4 won't launch without attempting to verify game files, but its currently been verifying them for 6 hours and estimates another 1 hour 30 minutes or so to verify just the base game. Origin i...
pc
merrymegeden's avatar
merrymegeden
5 years ago
@puzzlezaddict I just tried this and no luck i'm afraid. Since I did a fresh install of origin the other day all I have are grey boxes when my games should be in my game library so I don't even have the option to update or repair available anymore.
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@merrymegeden  Do you use a VPN?  Origin often doesn't load properly when you have one, although even the same VPN can work some of the time and not otherwise.

You can also try powercycling your router, or if your computer has wifi, using your phone as a mobile hotspot.  (Make sure it's using data, not your home network.)  If the phone connection works, the issue is likely your router or your ISP; if it doesn't work, you can try the other steps listed here, at least the ones you haven't done already:

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

About The Sims 4 Technical Issues - PC

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