Forum Discussion
The Sims 4 is connected to the Origin account you first activated it on. So log in to that account with the Origin client and you will see the game in your game library.
Click it to start it. If it was uninstalled a download of the game will start. It will need updating.
- ApprovedAnonymous8 years ago
The same thing happened to me just now. I activated the Sims 4 about a month ago on my account. I have tried to play it just now but it asked me to activate the sims 4. I reentered the code but it says that code as already been activated. I know because i was the one who activated it. And now i cant play the sims 4 and ive paid out for it.
The game was not in my library so i searched in and attempted to download it but it asked me to purchase it. I ALREADY HAVE help please
@jpkarlsen wrote:The Sims 4 is connected to the Origin account you first activated it on. So log in to that account with the Origin client and you will see the game in your game library.
Click it to start it. If it was uninstalled a download of the game will start. It will need updating.
- jpkarlsen8 years agoHero (Retired)
It seems you logged into the wrong account.