Sims 4 update stuck on preparing
Hi.
I'm on PC. and Ive tried SO many things now.
removed the cache on the app, restarted the computer, EA app online and offline,
Ive tried to cansle the download of the update, and even trie...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi there @carolineflorist
Please run an EA Error Report following the steps here, and be sure to post your Report ID into this thread so we can investigate into this further. Thank you!
- I am having the same issue. I have submitted an Error Report, here is my Report ID 0c543110-18e9-4598-ba96-88bc91cc324a
Please help, thank you!- @alannapaige nevermind, I went to the three bars on the ea app at the top left and restart app and now it work and has updated game!
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