Sims 4 update stuck on preparing

I finally got it. Had to uninstall and start from scratch. I put mod folder on desktop and put back after reinstalled. Now things like MC Command don't work, it shows up but when clicking on it game pauses and nothing happens. So frustrating. This is on my wife's computer and her game. 

My game on my computer downloaded no problem but when I try to log into one of my sims it goes to the world screen. Even if I try to resume game it goes to world screen. This is the most trouble we've had playing since we started.