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@smilelikemiles I'm sorry, I'm really trying to help here, but I don't understand why this was so difficult for you. I said specifically to use option one, and you then asked what option should you use and tried option two. I said create an ISO and then you said you didn't know which option to choose when one of them was "ISO file."
It is absolutely that simple, and maybe you're just overthinking everything, but I cannot be here all the time to hold your hand every step of the way. I'm not trying to be mean or dismissive; that's just the reality of forum-based help. I have things to do, and I sometimes need a break or just want to spend some of my free time doing something else for a change. That's why I suggested finding someone in your life who could sit with you during this process.
If you manage to run the repair install and still can't play, please do post back, with a new dxdiag and a brief description of the current situation with the game itself.
It took over 7 hours for my PC to do the repair install and my game loaded fairly ok but the game itself is extremely laggy and unplayable. My sim is currently gardening and you hear the sounds but it just freezes and then jumps to when she’s finished. I cannot play like this.
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