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Sorry I don't know why I didn't say this?? Buy I actually have done this before and the game does not crash.
@Minegamer612 If the game works in a clean folder, then the issue is almost certainly one or more files in your existing Sims 4 folder. You can try adding back your content a little at a time and testing; if and when the game stops working again, you'll know that something in the last batch you added is a problem, and you'll have to split and retest until you figure out what. Start with mods and cutsom content, and leave your saves for last.
- 5 years ago
@puzzlezaddictI have done that too xd. Like I said it feels like I have tried everything and nothing will work. The live chat has not been available so I have not been able to give them the dxdiag file yet.
- puzzlezaddict5 years agoHero+
@Minegamer612 I'm not understanding how exactly this problem works. Does the game load correctly when you use a clean Sims 4 folder? If so, what do you add back that makes it stop working?
The dxdiag is for me, not EA customer support. The point is to attach it to a post in this thread, so I or anyone else trying to help on this site can read it. If the game works in a clean folder, it's probably a moot point, but feel free to provide it anyway.
- 5 years ago
Sorry here is the dxdiag. And what I mean is that when I play on a clean folder nothing I add back breaks the game. On a clean folder I can play it once and then maybe a few hours later the game starts crashing. So no matter what I add back the game will work for one session then break again. It's a really really weird bug.
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