Sims 4 Won’t Download
I’ve tried to download the sims but it gets stuck at 14% and won’t download any further. I’ve tried restarting my computer, clearing the cache, and setting the app as an administrator. My laptop is b...
Forum Discussion
Hello @JordynIsJello, so sorry this has happened to you!
Try downloading the free version of Revo Uninstaller to uninstall the EA app. Then, using a fresh copy of the download file, download the app again. Now try downloading The Sims 4 again.
Alternatively, fill in an EA Error Report to get your issue fixed by the EA team in hopefully less than 1-2 weeks. To do that, go to the menu, click help and 'EA Error Report'. Let it make changes to your device and fill out the form.
Alternatively, visit https://help.ea.com/en/help-home/ for more info on your issue.
Hope this helps xx
I don't work for EA, I just like to try and help fellow gamers 🙂
Try downloading the free version of Revo Uninstaller to uninstall the EA app. Then, using a fresh copy of the download file, download the app again. Now try downloading The Sims 4 again.
Alternatively, fill in an EA Error Report to get your issue fixed by the EA team in hopefully less than 1-2 weeks. To do that, go to the menu, click help and 'EA Error Report'. Let it make changes to your device and fill out the form.
Alternatively, visit https://help.ea.com/en/help-home/ for more info on your issue.
Hope this helps xx
I don't work for EA, I just like to try and help fellow gamers 🙂
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