Sims 4 won't download on EA app
I can't seem to find anyone else who has experienced this on the different forums etc. I haven't played the sims 4 for a few months and last time i played it was on Origin and it always worked perfe...
Forum Discussion
i have done this, i have done everything that it says online to try and get it installed and nothing is working. i have been having this problem with sims since the growing together expansion pack came out, at the time it would crash every time i loaded up the game, i tried repairing and that didnt work so uninstalled it hoping to be able to reinstall it and i havent been able to since that day. i have tried to install the game into a new folder hasnt worked, i have cleared the apps cache and that hasnt worked. nothing is working with the download but i am able to download other games i have in my library just not sims 4. it just gets stuck on preparing and then after 5-10 minutes of that it comes up with there was a problem downloading, try again in a few minutes. its getting frustrating now as i have spent so much money on a game i cant even install, let alone play!
EA_Solaire
Community Manager
Community ManagerHi @RagingSam95
Could you check your account again now please and let me know if you can install and access The Sims?
I have checked it and its now installing? What happened? Ive been trying for months to install this game!
- EA_Solaire
There was something on our side that needed to be updated. I'm glad to hear it's working for you now, if you run across any other issues don't hesitate to let us know!
once i finally got it sorted and its now downloaded but the last time i played it according to that was july. that is still 6 months of spending over £200 on a game i havent been able to play because of something on your end. its still a bit ridiculous that it hasnt worked for months because of something on your end. isnt there anything i can get as a recompense for the 6 months that i havent been able to play.
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