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emma_g345's avatar
emma_g345
2 years ago

Sims 4 won't launch in the EA app 20/01/2024

Hi guys!  I've got a real issue on my hands. I have had an account registered with the EA app for Sims 4 for years, and I've been playing the Sims games since the first one came out in 2000! So I am...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@emma_g345  Among the many things you tried, did you ever move the entire Sims 4 user folder to the desktop?  Moving the Mods folder inside was a good idea, but it's possible for the folder to contain other corrupt files as well.

If this doesn't or didn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

And let me know what antivirus you use.  I've seen two reports recently that Surfshark is causing problems with Sims 4, but a few others block the game from time to time as well.

rachelesther150's avatar
rachelesther150
2 years ago

I'm sorry but I have the same problem and move the desktop does'nt work at all.

  • rachelesther150's avatar
    rachelesther150
    2 years ago

    Open game in : C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin_LE

    Problem solved for me

    • emma_g345's avatar
      emma_g345
      2 years ago
      @rachelesther1506 I'm afraid this doesn't work for me as I don't seem to have the 'Origin Games' file that you refer to. I'm glad you were able to solve this, though! Happy Gaming! 🙂
      • rachelesther150's avatar
        rachelesther150
        2 years ago
        @emma_g345 Maybe the same acces road but with "EA" instead of "Origin Games" ? Search "The sims 4/Game" (in a random "program" folder) if there is "Bin" folders inside (two differents folders approximativly)

        Therefore, you don't need to open the EA launcher with this method. 🙂
        Thanks !

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