sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
Forum Discussion
@adancingirl Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If you still can't open the game, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus, if any, you use.
I had the same issue and after moving out the Sims 4 folder out entirely, I was able to launch the game and play. How should I go about adding mods and saves back in? Thank you!
@badw0lf11 You can simply drag and drop or copy and paste the files: they go in their respective subfolders (saves, Tray, Mods) inside Documents > Electronic Arts > The Sims 4. Test your mods first, and if the game stops loading, you'll need to split and retest them until you figure out which ones are causing the problem. Leave your saves for last.
It's also a good idea to back up your saves, now and in general, in case you need them later. Many of us make backup copies regularly and delete the oldest ones when we know we won't need them.
Community Highlights
- EA_Cade11 months ago
Community Manager
