4 years ago
sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
@adancingirl Please do all of this, together, before playing again:
Let me know whether the game launches. If it doesn't, create a new admin Windows account and try to play in that. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services you normally use. You'll be able to sign into Origin and won't need to redownload anything, but your saves and other content won't be available. That can be addressed later; for now, just see whether you can get far enough to start a new save.
@puzzlezaddicthi! i tried moving the sims 4 folder but it wont let me, saying that an unexpected error is keeping me from copying the file.
@ZeyaKae Restart your computer and try again. If you still can't move the folder, rename it. This has the same effect: the game won't be able to find the folder if it's not called "The Sims 4."
Please also make sure you're working with the Sims 4 folder in Documents > Electronic Arts, not the one in Program Files.