sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
Forum Discussion
@g9ifsqe1w7k5 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If you still can't play, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
so the same thing happened to me and I took a folder out and it's working thank you
- EA_Solaire
Community Manager
Hi all,
As this thread has gotten a bit older now, it's been locked to prevent necro-posting.
If you're needing further help on this topic, please feel free to create a new thread instead and we'd be happy to take a look with you 🙂
Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.
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