Sims 4 won't run after update
Hello, I have been playing sims 4 perfectly fine on my laptop since the day it came out. But after I got the update today, it says my video card is not compatible. Why is that?? Until yesterday I cou...
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I'm having the same issue. I checked my drivers and renamed the file and The Sims 4 won't run from desktop and is greyed out in Origin. I copied down my DXDiag Information here: http://pastebin.com/XSMVM73w
Are there any further steps I should take to test it out? Thank you!
I think your Intel drivers are a tad out of date.. not sure if that's causing the problem.
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
Date: 04/10/2014
Yours:
Driver Date/Size: 11/4/2013
*edit*
Just re-read your message. If it's greyed out in Origin, try closing Origin completely. Make sure your connected to the internet and relaunch Origin. If it's in 'offline mode' put it online.
- Approved
I just reupdated my drivers (you were right, it had been longer than I thought), tried restarting origin and it's still greyed out and won't launch from the desktop. It was launching/running just fine pre-patch. Still not sure what's up.
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