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Winch619's avatar
Winch619
8 years ago
Solved

Sims 4 Won't Start - Video Card Error

Hello, I'm having trouble in getting the Sims 4 to even start. I've just installed it on to my computer, through origin. The PC will eat the game it's that good lol, i7, 1070 6GB GPU and 16gb RAM. ...
pc
TheSteelRodent's avatar
TheSteelRodent
8 years ago
Go into Device Manager and disable the Intel HD graphics (it's the GPU built into your i7 CPU). Then reboot the computer and start the game. The internal GPU in the CPU is indexed as #0 and games that don't support multiple graphics cards will try to use it - which in this case it can't.

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