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Anonymous
10 years agoThis normally only occurs if your game package is misconfigured or corrupted therefore if the repair option does not work and you're sure that your save data is intact, you should contact an EA Game Advisor:
How to Contact an EA Game Advisor
You should also try renaming your "My Documents\Electronic Arts\The Sims 4" directory then re-launching your game to verify that it isn't data corruption or removal of files from your saves, however it isn't likely that this would cause the error you're receiving.
10 years ago
Yeah repairing my game didn't work
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,450 PostsLatest Activity: 7 years ago
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