Sims 4 won't startup/launch
okay this problem has gotten to the point where I've been in tears from stress and everything. Every time I go to launch the Sims 4, nothing shows. Like in the processes through task manager it appe...
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Report ID is 0887f58d8001b362
I looked at your DXDiag for a start out of curiosity, and what strikes me is that you don't have a graphic cards but a chipset, so straight off the bat your laptop shouldn't be able to run the game at all.
I'll let David take a look at the OER more closely but I took a peek and I want to suggest you manually uninstall Origin and then reinstall it.
http://help.ea.com/en/article/manually-uninstalling-origin/
Let us know if it helps in any way. 🙂
really I don't have a graphics card? o3o That's weird wouldn't that mean none of my games would work?
Like it had been working fine until all the updates and stuff. But I will try this uninstall again
You have a graphic chipset, which is an integrated chip on the motherboard that handles some of the roles of a classic graphic card. The problem is that it is usually rather limited in power, and while it can handle videos and some older games (or with low graphic demand), for a game like The Sims 4 you'll need something beefier than that. 🙂
I tried reinstalling and it didn't work.
So the chip shouldn't have been able to play the sims 4 at all? But it did for months and then just stopped hmm x.x
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