So I wanted to move a person to a different household, so I click on the button and it took me to the loading screen. It's been on the loading screen for over 2 weeks. Any tips as to how I can get my game back and working correctly?
It sounds like your game is stuck. And there is no other option then to force close it.
You can do this by clicking CTRL+ALT+DEL that will open task manager, then force close the 'ts4.exe'.
Or the easy way, hold the on/off button from your computer for 5 seconds and push it again to restart the computer.
DICE Team
Community Manager
