Forum Discussion
6 years ago
when will i get the automatic email about upgrading to an adult account as i tried logging back in and refreshing my emails.
jpkarlsen
6 years agoHero (Retired)
Sorry. we can not help you with account issues. You need to contact support for that. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support
Notice that some countries have other Age restrictions.