Forum Discussion

kcrider's avatar
kcrider
2 years ago
Solved

Sims 4

How do I switch the STEAM account associated with my EA account without loosing my game progress? 

[CM Edit: Formatting]

pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @kcrider  Your saves and other user data are stored in Documents > Electronic Arts > The Sims 4.  This folder is independent of the computer it's on or the account that's been used to play the game.  As long as this folder remains intact, so will your saves.

    Having said that, an EA account can only be linked to one Steam account in its lifetime.  So you won't be able to link a new Steam account to your EA account no matter what you do.  More information is here:

    https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @kcrider  Your saves and other user data are stored in Documents > Electronic Arts > The Sims 4.  This folder is independent of the computer it's on or the account that's been used to play the game.  As long as this folder remains intact, so will your saves.

    Having said that, an EA account can only be linked to one Steam account in its lifetime.  So you won't be able to link a new Steam account to your EA account no matter what you do.  More information is here:

    https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @kcrider,

    It's been a while since we've heard from you. We're taking that as a great sign everything worked out and the advice @puzzlezaddict shared was really helpful. 😄 We'll go ahead and pin that post to help any other readers with the same issue spot a helpful suggestion, and we'll close this thread out here. (Pssst, consider giving a post XP if it was helpful. It's a nice way to show some appreciation to the poster that helped and let others know that that post is a quality post. 😊)

    If you have more to add or would like to ask new q's, feel free to pop open a new thread if you don't spot a current one open and active on the same topic.

    Happy Simming o/

    EA_Lanna

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,600 PostsLatest Activity: 3 days ago