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puzzlezaddict
2 years agoHero+
@A112341 Please test a new save and let me know whether the problem still happens. If the new save is fine, test your main save again, but move your sims to a different lot first. This is to see whether the problem is the sims or their house. You don't need to save your progress; this is just for testing.
If the new save is affected, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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