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No, I didn't interact with the Gallery for any of my tests. I reinstalled the game with a brand new user folder and created a random sim from the game's tutorial. The interaction and command issues occur in all worlds, both from base game and DLC. I just tested again in Willow Creek and Oasis Springs to make sure. I'm using an i9 processor with an RTX 3070, so I know I can run the game just fine. DxDiag file is attached.
Edit: Just an update, figured any extra info helps. I noticed that while I can execute simple commands like making sims walk to a different spot, the command doesn't disappear from queue. If I reset the sim using cheats, they teleport back to where they started. So I suspect the walk command is only working visually, not mechanically.
@Dislimited Some of the errors in your dxdiag are generic Windows issues, so please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
If that alone doesn't help, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
- 12 months ago
sfc /scannow result attached.
- 12 months ago
I followed everything in your reply (took a photo so I wouldn't have to reopen a browser), including the clean reboot and disabling of all services minus EABackgroundService. Ran the Sims 4 with a save file separate from the one I used for the examples. Still had the same issues. Some new things that happened this time:
- I was able to cancel commands from queue this time without resetting the sim, although the sim still couldn't perform commands properly (same as before).
- When I attempted to perform an introduction with another sim, the game rapidly filled the queue with the same command, and there was a repeated clicking sound in the background (the same in-game sound that occurs when you assign a new command). This didn't happen again (at least not visually) when I reset the sim, then reattempted an introduction.
- I didn't mention this before, but the text near the top of the screen that describes the type of conversation sims are having (Casual Discussion, Awkward Conversation, etc.) was bolded. I don't believe this text has ever been bolded in the past, unless the Loverush update changed the font (Upon checking other user posts in the Sims 4 reddit, I think this is due to the update).
- Sims are still dancing instead of socially interacting.
I don't think I have any other system programs that are interfering with the game. Still find it very odd that I am repeatedly installing a faulty version of the Sims 4. The Loverush update must have made changes to the code governing sim interactions that my game is downloading/interpreting incorrectly, or something to this effect. I strictly encountered all of these issues after updating to the Loverush patch. That, or maybe the Loverush pack is conflicting with another DLC pack?
- puzzlezaddict12 months agoHero+
@Dislimited The sims dancing instead of following commands is a known issue but, I believe, more of a symptom than a proper bug on its own. It's more like they can't do anything else, so they dance. And given all the other issues you're seeing, it doesn't sound like this is THE problem so much as a side effect.
What kind of install is this: EA App, Steam, Epic, mixed, or something else? (This affects how to repair and how to clean-uninstall/reinstall.) And does it help to disable Lovestruck? Here's how:
https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
- 12 months ago
I use the Steam version of the game, although I use the EA app to log in. I don't mean to say I have the Lovestruck DLC installed, just that my game was updated to the patch including Lovestruck.
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