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2 years ago
Thank you so much for your response.
ive tried the online offline thing and this didn't work and my computer security was disabled when I tried this.
I tried to carry out what you said last, but it will not allow me to rename the file - is this because I store the Sims 4 on an external hard drive?
puzzlezaddict
2 years agoHero+
@K_L_White10 The typical reason people can't rename the folder is because the EA App or the EABackgroundService is running, so please check the Task Manager, including the background services list, for both.
If that's not the issue, please post a screenshot of the error you receive when you try to rename the folder.
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