Sims won't open
The game won't open. I downloded it last night but it refuses to open up. This is how my file looks.
Forum Discussion
@puzzlezaddict I usually launch it through the "play" button in origin, and i still have the problem. I also disabled my antivirus and tried and it still did not work. As for disabling Origin in-game, I tried to do that an got a little lost. I got to this point and got confused.
@JazzieThuqqinz In the first screenshot, click the green icon to the right of "Enable Origin in-game" to disable it. In the second screenshot, uncheck the box next to "Enable Origin in-game for The Sims 4 Digital Deluxe." Usually it's enough to disable just one of the settings, but it's better to change both, just to be thorough.
@puzzlezaddict Unfortunaly that did not work.
@JazzieThuqqinz Okay, please look for related entries in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a chart tracking errors and updates, with a list for each day. For today and yesterday, look for any entries that mention Origin or Sims 4, or any that are from the same time when you tried to launch the game. For each one you find, click View technical details, copy the information into a text document (Notepad works fine), and upload the file to a reply here.
@puzzlezaddict Okay. Give me a minute, I was trying to uninstall and re-install Sims 4 and now it wont let me re-install it. It says at the top that im offline and it wont let me go online, I exit the window and Origin say I am online.
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