Forum Discussion
@JazzieThuqqinz Okay, please look for related entries in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes. You'll see a chart tracking errors and updates, with a list for each day. For today and yesterday, look for any entries that mention Origin or Sims 4, or any that are from the same time when you tried to launch the game. For each one you find, click View technical details, copy the information into a text document (Notepad works fine), and upload the file to a reply here.
@puzzlezaddict Okay. Give me a minute, I was trying to uninstall and re-install Sims 4 and now it wont let me re-install it. It says at the top that im offline and it wont let me go online, I exit the window and Origin say I am online.