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Unicorngirl2522's avatar
Unicorngirl2522
2 years ago
Solved

Sims4 Origin to EA app

Hi, My daughter went to play her SIMS game (which she hasnt played for months) and it says she needs to downloand EA app. Tried, but her laptop wont let her install because of something to do with...
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hi @Unicorngirl2522,

    I moved your post from the EA app boards to the Sims 4 boards, as the issue is not related to the EA app.

    Regarding the situation you're in; this is working as intended, as the in-game progress of The Sims 4 is only saved locally and not in the cloud (this is due to its size).

    If you still have access to the old laptop, you might still be able to find the saves in the "C:\Users\<YourName>\Documents\Electronic Arts\The Sims 4\saves" folder, after which you maybe can transfer them over to the new laptop.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Unicorngirl2522,

I moved your post from the EA app boards to the Sims 4 boards, as the issue is not related to the EA app.

Regarding the situation you're in; this is working as intended, as the in-game progress of The Sims 4 is only saved locally and not in the cloud (this is due to its size).

If you still have access to the old laptop, you might still be able to find the saves in the "C:\Users\<YourName>\Documents\Electronic Arts\The Sims 4\saves" folder, after which you maybe can transfer them over to the new laptop.

  • Unicorngirl2522's avatar
    Unicorngirl2522
    2 years ago
    Thank you, I had clicked on so many areas!

    I do have access to the old laptop (just not right now) so was unsure if the folder would be Origin instead of EA and if it was would it be compatible.

    i appreciate your reply.

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