Sims4 won’t open or repair
I can’t open the Sims4 using my desktop shortcut. When I go into Origin to open it, the play button along with other buttons such as the repair and uninstall buttons are grayed out and I can’t click ...
Forum Discussion
@ppdestroyer42069 Please move your entire Sims 4 user folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If you get an error when trying to move the folder, please post a screenshot. If moving the folder is fine but you still can't play, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
I tried moving it and I'm receiving this error message. I attached a screenshot.
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