@cyndisa Try clearing Origin's cache and repairing again; sometimes that's necessary to get the repair to work.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, try deleting the folder for the pack and redownloading it. The folder is labeled EP10 (Snowy Escape is expansion pack 10) and is located within the Sims 4 game data folder, by default in Program Files (x86)\Origin Games. Once you delete the folder, you should be able to redownload the pack, although if you don't see the option, you may need to clear Origin's cache again.
@puzzlezaddictThank you for the suggestions. I cleared the cache and repaired the game again. I, also, deleted and re-downloaded the pack. I am now able to see furnishings in lots that already have a family living there.
However, the rental properties are still "empty" unless I actually go on vacation. I have been using the "travel" command, as I only want to see what the property is like, rather than taking a vacation to it.
What is strange about the lack of furnishings is that ... when I go into build mode, all of the furniture is there. But as soon as I exit build mode, it is, once again, missing.
Also, my Sim still disappears after going into the empty rental. Very strange. I can see her footprints as she walks in the snow, and I can see things she carries, such as food or drink from the vending machine. But she is invisible.
Is this a bug?
@cyndisa Sorry for the late reply. Just so I'm clear, you can't see the furnishings in live mode when your sim travels to the world but isn't renting the house, but they're otherwise there? And does your sim disappear while on the lot, or only when going inside the house?
I took a look in my own game to make sure I was remembering correctly, and I was: when my sims visit an unoccupied regular (non-rental) house, I can see the furnishings through the windows. But if I get close enough to make the walls drop down, everything disappears except for the floors and the cutaway walls: no furnishings, no appliances, etc. (This only applies to indoor items.) The same is true of a rental property.
The difference here is, my sims can't enter an unoccupied ownable house—from the hand waving and complaining, the door has to be locked. But they can apparently enter a rental. The one I sent to take a look did also disappear when she entered the rental house, but that's not surprising, since nothing else in the house is rendered either. She appeared again when I told her to walk back out the door and off the property. Interestingly, I could also see her inside through the window when I was zoomed out enough for the walls of the rental to reappear.
So no, I don't think this is a bug, I think it's a slightly weird side effect of how an empty house isn't rendered and the fact that sims can enter an unoccupied rental lot.
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