Softlock when pausing the game
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Rarely (0% - 9%)
What expansions, game packs, and stuff packs do you have installed? get together, City living, get to Work, Dogs and Cats, dine out, parenthood
Steps: How can we find the bug ourselves? I don't know what causes it, so I don't know how to replicate it. It sometimes happens when pausing the game, but it doesn't happen often.
What happens when the bug occurs? When I press the pause button the time stops, but the animations keep playing. I also can't unpause, so I'm stuck in this state when the bug occurs. However the game doesn't crash, there are no error messages or anything else indicating that something is wrong. When I press the Windows key I can go back to the desktop and view the closed tab as usual. I have to manually close the game using the Task manager to get out of this state.
What do you expect to see? When the game is paused the animations should stop, when I unpause everything should start moving again.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I'm not sure if this is related to the bug, but the game seems to have become less stable since I installed get together a few days ago.
The game has also been "normally" crashing a lot lately, this one only sticks out because it's not really crashing, but my only way out is to quit the game, like a softlock.
System Specs:
Windows 7, 64 Bit
Intel Core i5-6600
8 GB RAM
AMD Radeon R9 380
I'm sorry, I missed those.
Checking now
EDIT: There's two things that catch my eye:
Your graphics card drivers are about a year old. Try checking for updates.
Your c drive is pretty full.
Which drive do you have the game and your files on ? I would free some space on the c drive in any case.