Forum Discussion

SlimDaGamer's avatar
8 months ago

[SOLVED] Sims 4 Keeps crashing during loading screen.

Hi, 

I need help. My Sims4 keeps crashing whenever I start the game and I don't know what to do. I've attached a DxDiag to this post. 

2 Replies

  • @SlimDaGamer  If you're using ReShade or GShade, please remove it and repair the game (EA App game library > Sims 4 > Manage > Repair).

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

  • SlimDaGamer's avatar
    SlimDaGamer
    8 months ago

    Thank you so much !! I've been trying to figure it out for days. It was definitely my Gshade. I am now able to play again after uninstalling Gshade and repairing my game. Than re-installing Gshade. You helped me alot thanks. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,996 PostsLatest Activity: 26 minutes ago