@singer2007 Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
If that doesn't help, please let me know whether any content from the pack is loading in your game. You can check Build/Buy for items you know are from that pack.
@puzzlezaddict Unfortunately the repair option doesn’t work, I have tried that several times. So far I have t had any items that came with that pack that haven’t worked with the build/buy mode. It just won’t let me travel to the world of Batuu with a sim. So far the only option I have gotten was to move a sim there which I could try.
@singer2007 Do you use mods? This kind of sounds like the effects of a mod that lets sims live in what are otherwise vacation worlds. If you have any, please move your Mods folder to the desktop, delete localthumbcache.package, and see whether your sim can travel.
Otherwise, or if the above doesn't work, please test in a clean user folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just test in a new save with a new sim. Let me know how it goes.
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