Forum Discussion
I tried all of that and Origin is never asking me to link an account. I only have 1 origin account an 1 steam account and its not asking for a link or a steam login
What OS are you on ?
This is how it should be
1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login.
6. Play.
Did you ever have Sims on Origin Access or otherwise played on on Origin before ?
- 5 years ago
i have Windows 10. And mine does this
1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login
6. Ask for Activation and a Product Code.
7. No play for me- crinrict5 years agoHero+@DDRacing29 OK. so you were asked to connect the accounts.
If you go to your account here: https://myaccount.ea.com/cp-ui/aboutme/index .. does Steam show up as connected account ?- 5 years ago
no the only thing that is there is my PSN account from back in PS3 days. Steam isn't getting linked.
- 3 years ago
Yes bro, I just bought sims 4 and I’m having such a hard time even trying to get the game running. My origins account is asking for the product code so it knows I have the sims but I never got any type of code.
- puzzlezaddict3 years agoHero+
@John1803Metcalf The typical reason this happens is you're signed into the "wrong" Origin account, as in, not the one linked to the Steam account that owns Sims 4. Make sure you're in the correct account and try again.
If you're not sure what account to use, go to ea.com, click the sign-in button and then the Steam logo, and enter your Steam credentials. Then check which email address is listed in your Origin profile. That's the email you need to use when signing into Origin.
- 4 years ago@crinrict thats what i did, i bought the game originally on steam and whenever i try to launch it just says "error: try relaunching game to continue logging in." i bought this game 2 days ago and its my first experience with ea, i emailed as soon as this started happening and i havent gotten a response. Im considering a refund. I have checked everything and im not getting any solution, considering how expensive this game is i'd at least hope for it to launch?? Please help me, thanks for your time.
About The Sims 4 Technical Issues - PC
Community Highlights
- EA_Cade9 months ago
Community Manager
Recent Discussions
- 3 hours ago