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DDRacing29's avatar
DDRacing29
5 years ago

Steam Product Code For Origin

Just brought the Game on steam, Where is the Product Code for Origin? I can't play the game and Origin is asking for a Product Code cause its an "Unidentified Game". I can't find this code anywh...
pc
crinrict's avatar
crinrict
Hero+
5 years ago
@DDRacing29 That is rather weird. Once you start the game, you should be prompted.

What OS are you on ?

This is how it should be

1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login.
6. Play.

Did you ever have Sims on Origin Access or otherwise played on on Origin before ?
DDRacing29's avatar
DDRacing29
5 years ago

i have Windows 10. And mine does this


1. Buy the game on steam
2. Download/Install on Steam
3. Start the game on steam
4. Prompt to login with your Origin account
5. Login
6. Ask for Activation and a Product Code. 
7. No play for me

    • DDRacing29's avatar
      DDRacing29
      5 years ago

      no the only thing that is there is my PSN account from back in PS3 days. Steam isn't getting linked. 

      • crinrict's avatar
        crinrict
        Hero+
        5 years ago
        @DDRacing29 Guess that's the issue then if it didn't properly link.

        Not sure I can help you further with that.

        Have you contacted EA Support yet ?
  • John1803Metcalf's avatar
    John1803Metcalf
    4 years ago

    Yes bro, I just bought sims 4 and I’m having such a hard time even trying to get the game running. My origins account is asking for the product code so it knows I have the sims but I never got any type of code.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      4 years ago

      @John1803Metcalf  The typical reason this happens is you're signed into the "wrong" Origin account, as in, not the one linked to the Steam account that owns Sims 4.  Make sure you're in the correct account and try again.

      If you're not sure what account to use, go to ea.com, click the sign-in button and then the Steam logo, and enter your Steam credentials.  Then check which email address is listed in your Origin profile.  That's the email you need to use when signing into Origin.

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