Forum Discussion
It's end June 2021 and I'm having this problem.
I tried all the suggestions in the thread, my steam is connected to my origin account.
When I close origin and try to open through steam, the Origin client says that it's disabled because the client was launched by another application.
When I have logged in and press Play on steam, it says Activation required for Unidentified Game, etc, and then when I press Active, it asks for a product code, which I cannot find on my Steam reciept.
I tried just cancelling away tje 'Activation required' window as per the suggestion of someone in this thread, did not work.
I tried making myself online on steam, did not work as well.
I tried restarting steam and origin and trying all the suggested solutions again from scratch, did not work.
I cannot for the life of my figure out why nothing is working. I'm this close to asking for a refund. Does anyone else have any working methods on how to fix this bug????
Same. Steam won't refund me. Steam won't do anything, and EA help won't simply send you your product code for Origin. EA just keeps emailing back forum answers, largely useless. I wish I never bought my game on Steam. I don't know why this is so difficult.
- puzzlezaddict5 years agoHero+
@Sochemsistah You should be able to link your Steam and Origin accounts and then launch Sims 4 through Steam. If this isn't working, please let me know what happens when you try.
- 5 years ago
I bought the Sims 3.
I appreciate your offer tho.
- puzzlezaddict5 years agoHero+
@Sochemsistah In that case, you should be able to get an EA customer support rep to manually add Sims 3 to Origin for you. I understand it didn't work the first time, but that's not uncommon, unfortunately. This time, when you submit your help request, attach proof of purchase from Steam: a screenshot of the email receipt plus a screenshot of your game library with Sims 3 (and your username) showing should do it.
If you don't get anywhere with EA support this time around, please let me know, and I'll ask someone to look into it.
About The Sims 4 Technical Issues - PC
Recent Discussions
- 3 hours ago
- 4 hours ago
- 6 hours ago