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Same. Steam won't refund me. Steam won't do anything, and EA help won't simply send you your product code for Origin. EA just keeps emailing back forum answers, largely useless. I wish I never bought my game on Steam. I don't know why this is so difficult.
@Sochemsistah You should be able to link your Steam and Origin accounts and then launch Sims 4 through Steam. If this isn't working, please let me know what happens when you try.
- 5 years ago
I bought the Sims 3.
I appreciate your offer tho.
- puzzlezaddict5 years agoHero+
@Sochemsistah In that case, you should be able to get an EA customer support rep to manually add Sims 3 to Origin for you. I understand it didn't work the first time, but that's not uncommon, unfortunately. This time, when you submit your help request, attach proof of purchase from Steam: a screenshot of the email receipt plus a screenshot of your game library with Sims 3 (and your username) showing should do it.
If you don't get anywhere with EA support this time around, please let me know, and I'll ask someone to look into it.
About The Sims 4 Technical Issues - PC
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