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Akiko1856's avatar
Akiko1856
3 years ago

Support told me to delete my game progress claiming i wouldn't lose anything

hello, a month ago, i had encountered a problem with my sims 4 game, i wasn't able to run the game, so i contacted the support. there, i was told that it i should delete everything on my PC that is ...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @Akiko1856,

Would you please send me a direct message so we can look into this a bit further? 

Akiko1856's avatar
Akiko1856
3 years ago

Sure, but how do I send a direct message here?

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