"Reinstalling the program may fix this problem" what does this mean? how do i fix this? and another window with "The code execution cannot proceed because VCRUNTIME.140.dll was not found. ..."
@svanslambrouck That file is a component of the 2015 and newer VC++ runtimes, which Sims 4 uses. So please uninstall your current versions, if you have them, and install fresh copies. Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall. Don't touch the older versions. You can download the newest runtimes directly from Microsoft:
https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device. Restart your computer after installing and before trying to play.
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