@Creamydelicious3 Your dxdiag lists the same kind of crashes that happen with XMP and CPU Turbo Boost enabled, so please disable both of them, if you haven't already, and let me know whether it helps.
Please also test with no mods or custom content present, as in, move the Mods folder to the desktop and delete localthumbcache.package. You don't need to save your progress.
If that doesn't help, please try playing in a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
@rutzou99 Your dxdiag doesn't list the same crashes, but the above advice is still valid given your hardware and the types of crashes you're seeing. But before trying it, please test in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; start a new save and let me know how it runs.
If you get another crash, please try the advice given above.
