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Anonymous's avatar
Anonymous
8 years ago
Approved

The game failed to save. Error code: 510:78f70847:44708b40

When I try to save, I get this message: "The game failed to save. Error code: 510:78f70847:44708b40" Why can't I save?
pc
CMeki's avatar
CMeki
Hero (Retired)
8 years ago

@Sfe32ygz3

Try to remove them and see if the game works better.
For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.

If that works but you want to keep your mods, you can try some different things to sort out the ones not working:

  • If your problem occurred after a certain mod haul, remove all these new mods (see if the game works), and then add back a few at a time, restarting the game in between until you see the problem occurring again. Remember that you can possible have several broken mods.
  • If the problem started after the latest patch/update, always make sure to update your mods when you update your game. Check this list out for some mods that were broken in the C&D-patch! A few others have been broken after but not so many that there is a list.
    http://forums.thesims.com/en_US/discussion/928106/broken-mods-cats-and-dogs-nov-2017
  • Download Sims 4 Studio and do batch-fixes for your cc.
  • Search for the Mod Conflict Detector on google and run it, see if it can detect some broken/conflicting mods, remove these and try your game again. (Only detects conflicts between mods, not between mods and the game)
  • Like the first "solution", but for all your mods. Remove all and put back some at a time to find broken ones (last resort if you have like 1000 mods).

Good Luck!

Anonymous's avatar
Anonymous
8 years ago
Approved

@CMeki

Thanks for your help,

I've put all my mods folder on my desktop and launched the sims, everything was okay with the game, so I put one by one the mods folder back into the sims 4 folder and I figured out which mod was breaking the game

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @Sfe32ygz3

    Great that you got it to work! 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Hey I am have the same error code but haven't had any luck even with removing mods. What mod was it that was causing the issue?
    • CMeki's avatar
      CMeki
      Hero (Retired)
      8 years ago

      @Mr_Panda_lol

      Did you move the whole folder and it still did not work?

      Try resetting your files to factory settings.

      • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
      • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
      • Start the game, make a new save, and see if the error is gone. 
        (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

          • If yes, continue
          • If no, post a reply telling us the error is still there
      • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
        • Options.ini - your game settings
        • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
        • Screenshots
        • Custom music - if you have any
        • Tray - your library objects; like lots, rooms and sims
        • Mods - your mods and cc, might cause problems when putting back

      If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

      Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

      Good Luck! 🙂



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