Forum Discussion

Sydvicious1027's avatar
Sydvicious1027
10 months ago
Solved

The Sims 3 and 4 external SSD

I just recently got a new laptop and it couldn't handle all of my base games and expansions so I purchased an External SSD (Samsung Portable SSD T9) All was well until today when I went to play and n...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    10 months ago

    @Sydvicious1027  For the EA App library issue, try clearing the App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    If the games show up again, try launching them from within the App, not from their desktop shortcut.

    The error message you're seeing could mean that the SSD wasn't recognized at that moment, or that it has a different drive letter than it did when you installed the games.  Windows assigns drive letters in the order in which devices are connected, each time they're connected, so the same drive could be D one day and E another.  Point is, make sure the drive has the same letter it always had, and if not, disconnect and reconnect your devices in the proper order.

    Having said that, the .lnk on your desktop is somewhat irrelevant here in that you shouldn't need it to play.  The important question is whether you can launch the games from within the EA App library.

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@Sydvicious1027  For the EA App library issue, try clearing the App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

If the games show up again, try launching them from within the App, not from their desktop shortcut.

The error message you're seeing could mean that the SSD wasn't recognized at that moment, or that it has a different drive letter than it did when you installed the games.  Windows assigns drive letters in the order in which devices are connected, each time they're connected, so the same drive could be D one day and E another.  Point is, make sure the drive has the same letter it always had, and if not, disconnect and reconnect your devices in the proper order.

Having said that, the .lnk on your desktop is somewhat irrelevant here in that you shouldn't need it to play.  The important question is whether you can launch the games from within the EA App library.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,457 PostsLatest Activity: 34 minutes ago