Forum Discussion

Anonymous

11 years ago

Solved

the sims 4 : error code [135dec40:984c6a38:00000077]

I bought the sims 4 and when i try to play them i can't and that message of error appears

crinrict
10 years ago
Problem

I get the following Error Message: Unable to Start, Initialization error at startup: 135dec40:984c6a38:000000077

Cause

The issue is related to a corrupt Origin installation

Also occurs if you have Origin on a different drive than Sims 4

Solution

Reinstall Origin

Completely remove Origin

Run ccleaner to clean your registry

Restart your computer

Reinstall Origin

(if necessary) Reinstall Sims 4 on the same drive as Origin.

Repair the game on Origin.

Start the game in compatibility mode

Start the game as administrator

JGiroux23

8 years ago

Hey so I found this on another page. Not sure if your having this same problem. However, I can not take credit for it. Thanks to DemolitionsTech my game runs great! If doesn't work, I'm sorry.

Sims 4
unable to start:
initialization error at start up.
[135dec40:29f00e76:00000084:18a1dd51]

I reinstalled and updated windows 10 to version 1709, Installed origin then installed sims 4, error popped up every time. Sometimes it would say Sims 4 already running. turned out to be windows defender. I didn't have a antivirus installed and was just using Windows Defender.

This is what i did.

Open Windows Defender

Click Virus & Threat protection

Click Virus & Threat protection settings

Scroll down to controlled folder access

"Turn off"

if you don't want to turn it off then:

Click Allow an app through controlled folder access

Click Add an allowed app

Browse to your origin games\The sims 4\game\bin folder

select TS4.exe click open

if your running 64 bit

select TS4_x64.exe click open

I'm on 64 bit windows and I added both.

Startup origin and try running the game again.

Provided by DemolitionsTech