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Anonymous's avatar
Anonymous
9 years ago

The Sims 4 heavily lags after installing 2 new expansion packs?

I've been playing The Sims 4 since the day it was released. I have Outdoors, Spa Day, Get To Work, Romantic Garden, and the free Holiday Edition. I've never had a problem with the game lagging. Just recently I bought and installed Kid's Room Stuff and the Cool Kitchen Stuff expansion packs. Ever since they were installed, my game lags so much that it's not playable. I've tried everything from restarting the game to restarting my computer. I've deleted all mods, I've searched the internet, but I can't find anybody who has had this same problem. I've never had an issue with The Sims 4 until I downloaded the two expansion packs. Someone please help!

11 Replies

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.