Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

The Sims 4 in game library won't work

So in my game library, it shows all my games as highlighted and ready to play. However, the Sims 4 isn't one of these games. I also can't click on the play button because the game isn't highlighted. ...
pc
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
11 years ago

Hey, to start with, please try reloading the games within Origin. Click "Origin" in the top left, then "Reload My Games". 

If this has no effect, please navigate to your Origin Games folder. Move the entire The Sims 4 folder to another location (your desktop is probably the best location if it shares a drive with your Origin Games folder) then back to the Origin Games folder. This little trick can force Origin to "look" at the game again and hopefully will help to resolve your issue. 

Thanks. 

  • hailsxoxo's avatar
    hailsxoxo
    11 years ago

    Thanks! I've had the problem for about a week now. But, it sucks because I have to install the Sims 4 again. But, thank you!

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