The Sims 4 not loading after Start Menu ad
When loading up the Sims 4, and entering to the main menu of the game, there is a game ad that shows up. If you miss the X button the box disappears and the whole screen becomes unable to use and I h...
Forum Discussion
It sounds like you are talking about the EA App. After it has shown the popup click Library and then click on the Sims 4 to start the game.
If this is not what you meant please post a screenshot of what you see.
@jpkarlsen the person under you has posted a screenshot. apologies, I didn't see your response sooner.
after hitting that X sometimes or if you miss the X the little screen disappears and the screen is grayed out.
after hitting that X sometimes or if you miss the X the little screen disappears and the screen is grayed out.
So this only happen when you don't click the X. Please post in the bug forum there is a template you need to fill out.
