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Anonymous's avatar
Anonymous
7 years ago
Solved

The Sims 4 Video Card Error (Can't apple the 3D Manager settings in Nvidia)

Hey guys, I haven't played The Sims 4 quite some time now and recently wanted to play but I got the Unable to start error (0e6d1221:1df4e8dc:80010000:00000000). I've looked at this link https://sim...
pc
  • TheSuperWolf100's avatar
    TheSuperWolf100
    7 years ago

    Hi @iAychenAlpha

    please try the following things

    1. See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
    2. Turn off Origin In Game
    3. If you have a dual graphics system, make sure the game runs on the card and not the chip
    4. Uninstall and reinstall your graphics drivers
    5. Rollback to earlier graphics dirvers
    6. Right click on the game in Origin and press repair game

    test after each step

    Your computer should be perfectly capable of running the game.

    Good Luck and Happy Gaming

TheSuperWolf100's avatar
TheSuperWolf100
7 years ago

Hi @iAychenAlpha

please try the following things

  1. See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
  2. Turn off Origin In Game
  3. If you have a dual graphics system, make sure the game runs on the card and not the chip
  4. Uninstall and reinstall your graphics drivers
  5. Rollback to earlier graphics dirvers
  6. Right click on the game in Origin and press repair game

test after each step

Your computer should be perfectly capable of running the game.

Good Luck and Happy Gaming

TheSuperWolf100's avatar
TheSuperWolf100
7 years ago

@iAychenAlpha

Select the preferred graphics processor for this program is only for laptops 

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